Comfort Homecare, a leading mobility product specialist in Bedfordshire, has won the coveted Regional Retailer of the Month Award for February from its mobility scooter supplier, TGA.
With two 4,000 sq ft showrooms based in Shefford and seven full-time staff, Comfort Homecare was established in 2007 and is owned by Steve Mundy. Its comprehensive-stocked mobility showroom provides a wide range of independent living products including TGA mobility scooters, rise and recliner chairs, bath-lifts and stair-lifts. Comfort Homecare also provides a car showroom, which displays vehicles converted by specialist engineers so that wheelchair users can either travel as passengers or drivers. The business has been a high-performing TGA A-Class retailer since opening and achieved Motability status two years ago. During last month the business demonstrated impressive sales figures in term of TGA scooters resulting in nomination for this trade award. By winning the TGA Regional Retailer of the Month Award, Comfort Homecare will receive exclusive trade discounts for a month, free press kudos and a bottle of champagne.
Comfort Homecare was also selected as the winner due to several other factors. These included the business's commitment to partner with TGA at a forthcoming Motability One Big Day event and a dedicated focus on maintaining top class scooter servicing. Comfort Homecare continues to grow significantly year-on-year with the help of its flagship mobility scooter supplier, TGA. The TGA Breeze or 'Rolls-Royce' mobility scooter as pitched by Comfort Homecare has assisted with sustained expansion along with the popular TGA Eclipse car boot scooter.
Steve Mundy commented: "The Comfort Homecare team is delighted to have won the TGA Retailer of the Month Award. It officially recognises all our hard work - aimed at delivering personalised customer service of the highest calibre. We believe the customer always comes first and 99% of the time we will bend over backwards to satisfy individual needs. Being able to confidently offer 2 and 3-year warranties on TGA scooters is a big plus for us. We know TGA products are 'solid' and won't let either our customers or us down. Most of our sales come from recommendation or repeat business so product reliability is so important. The TGA Breeze and Eclipse mobility scooters are built to last, all helped by good availability from TGA and their pro-active Area Sales Manager Martyn Simpson. Comfort Homecare will continue to thrive I'm sure as we move forward through the exclusive supply of quality products and trusted after sales service."
Daniel Stone, TGA Managing Director concluded: "I would like to congratulate Comfort Homecare on its excellent sales performance and commitment to supporting TGA as its preferred mobility scooter supplier. This award is fully deserved and recognises Comfort Homecare's commitment to providing its customers with a better quality of life through assured independence."
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