TGA Mobility

The finest range of mobility products available in the UK

#BeBrightScootSafe

Drive safer on your mobility scooter and be more visible with the help of our latest safety campaign and competition.

We always put the safety of our mobility scooter owners first. We provide a range of reliable scooters that include many safety features including really bright LED head and brake lights, anti-tip/roll back systems and optional speed limiters when cornering. Our award-winning scooters and services help you drive safely when out and about during the day or at night.

However, as part of our latest #BeBrightScootSafe safety campaign, we are also offering extra high-visibility products, advice and competition giveaways so you can be even more visible to other road and pavement users. Combined with the outstanding brightness of our scooter headlights, you can continue to benefit from safe driving during the dark winter evenings and when the weather is not so good. The Breeze S4 with rigid all-weather canopy for example gives real protection whatever the weather and ensures you can have warm and dry independence all year round.

Vita lights - #BeBrightScootSafe campaign

Our high visibility accessories range

We offer a large range of low cost, high-visibility accessories that will make other road users more aware of you and your scooter. These products include high-vis ‘snap-wraps’, flashing LED arm and leg bands, gilets and stickers. Made in bright, light-reflecting materials these accessories are quick to put on and ideal for greater visibility.

We also offer a high-visibility rucksack that fits on the back of our compact scooters such as the folding Minimo Plus. This quality bag can be mounted over the back of the seat so it acts as a reflective area that is clearly visible in limited light. It can be quickly removed and used as a normal backpack – ideal for shopping or days out.

TGA 'safe scoot' awareness day

Free safe driving leaflet for all mobility scooter owners

Call us on 01787 882244 to receive your free copy of our safety guide that outlines many useful tips to get the most out of your scooter. It includes advice on regular basic maintenance, battery care and how we can help you with appropriate safe driver training.

Basic maintenance to get the most out of your scooter

Looking after your scooter can really help with safety. Every TGA scooter needs to be serviced annually by TGA or a reputable dealer so that qualified engineers can check every aspect of the product. This will give you the best product performance so that independence is not compromised and peace of mind is maximised. Nevertheless in between regular servicing appointments, there are a few ways to make sure you get the most out of your scooter:

Keep it clean

By removing dirt and grim from headlights and indicators you are far more visible to other road users, especially during twilight and at night. If your scooter has rear view mirrors, it is useful to regularly polish these so you have a clear idea of what’s going on behind you. Even though TGA scooters are engineered with quality, durable components, cleaning bodywork, wheel arches and the undercarriage where possible can reduce the minimal risk of corrosion. Tyres that are not covered in mud will provide greater range, a smoother ride and ensure braking is responsive. Use of a sponge or wet cloth is ideal and best to avoid jet washing.

Battery care

How do I get the most life out of my new batteries?
To maximise the life of your batteries, it is best to complete a full charge for the first 10-15 times that you use your scooter. This simply means however far you travel, do not just ‘top-up’ for a short while, but complete the full charge cycle every time. Your batteries will not work at their best until this process has been carried out and will prolong power and performance. You will find the distance your scooter can travel will gradually increase over its first few weeks as your batteries reach optimum efficiency.

When is it best to charge my batteries?
After 10–15 cycles have been completed, a normal charging routine can be adopted –

  • Depending on the capacity of the batteries, the charge time can vary up to a maximum of 16 hours
  • The charger will automatically shut down when the batteries are fully charged, so you do not have to worry about switching it off. This is ideal for overnight charging.
  • Whenever possible try to avoid interrupting a charge cycle. It is always best to complete a full charge cycle as excessive short term charging is detrimental to battery life.
  • For the very best results and to maximise battery life, charge fully before and after use.
  • Please refer to charger indicator lights for battery status.

How do I store and maintain my batteries?

  • If your scooter will not be used for a while or is being stored, make sure the batteries are fully charged first.
  • If your scooter is not being used, make sure the batteries receive a refresher charge every 1–4 weeks. Alternatively if you are planning not to use your scooter for over 6 weeks, fully charge your batteries and then disconnect. 
  • Fully charge the batteries before re-use.
  • Never leave the batteries in a discharged state.
  • Avoid damp, hot or cold extremes when storing your scooter.
  • Batteries are totally sealed and do not require any maintenance apart from charging.

Charging

  1. Switch off your scooter and remove key.
  2. Plug charger into scooter charge socket.
  3. Push charger plug into wall socket and switch socket on.
  4. There will be a light sequence on the charger but as all chargers are different, refer to charger instructions.
  5. Most scooters will have an inhibit mode which will shut down all the scooters electrics while the charger is plugged in.
  6. Only use the charger supplied with your scooter.
  7. Do not smoke or use a naked flame while batteries are being charged.
  8. Do not leave charger plugged into your scooter when the charger is switched off as this may discharge your batteries.
  9. For a complete charge do not switch off, unplug or interrupt the charge cycle until it is complete.

It is worth considering that in extreme cold weather the time your batteries take to charge can increase by up to 20%. The range of your scooter will also vary based on weather conditions. Also when your batteries reach the end of their useful life, you will find that charging time will become much shorter. The amount of charge the batteries can hold will become less and less as will your scooter range until ultimately they become unusable.

Regular safety checks

It can be beneficial for you to quickly check your scooter once a month to see whether everything is working properly. It only takes a few minutes and by checking the following you can rest assured your scooter will continue to perform to the best of its ability. Make a date once a month on your calendar to check:

  • tyre tread – is there plenty of grip left on your tyres? If there are areas that are going bald, then it’s time for a replacement to be fitted.
  • tyre pressure – are your pneumatic tyres filled correctly? If not, braking and your battery range will be affected. Always refer to your user’s manual for the correct tyre pressure. Plus, requesting for TGA’s award-winning puncture sealant to be injected into tyres significantly reduces the risk of experiencing a flat tyre.
  • lights – is your headlight, taillights and indicators all working? Fully operational lights are always advisable whether driving during the day or night.
  • all functions – are all the controls on your scooter working? A quick test to see whether functions such as speed control, horn and brakes are all ok will keep you safer.
  • any potential faults – sometimes a TGA scooter may develop a fault. This is rare however if you notice a small problem, such as a suspension squeak or electrical issue, it is always worth getting it checked out by TGA as soon as possible. If you don't this problem could develop into something more costly to repair.
  • annual service – is your regular appointment booked with TGA? Making sure your scooter is serviced by qualified professionals every year ensures your warranty remains valid and product performance is maximized.

Free safe driving awareness

Nationally we provide clear instructions on how to use our scooters during a home product demonstration or on delivery. We only hand over scooters when our representatives are sure new customers are totally confident and happy with how to control their new product. Nevertheless it maybe advisable to attend a Safe scooter driving awareness day that can provide a greater amount of information and advice.

We hold these at our Sudbury showroom or other similar events are now becoming more widespread across the UK, especially at TGA retailers. These fun, friendly events are designed to help build confidence and may include an informal test without a pass or fail. Sessions can involve practical workshops where you drive scooters around various obstacles and learn how to manoeuvre more accurately, especially when reversing.

Rules of the road

Understanding how the Highway Code affects you as a mobility scooter user is important. Here are a few highlights to remember:

When can I drive on the road or pavement?
Before you go anywhere, check which classification your mobility scooter comes under. It will either be a ‘Class 2’ 4mph scooter that can only be driven on the pavement or an 8mph ‘Class 3’ scooter that can be driven legally on the road as well. However, this does not mean it is always safe to drive on the road, as you always need to consider you are a lot smaller, slower and less protected than surrounding vehicles. If you do decide to use the road, you must follow the Highway Code as if driving a car such as travelling on the left hand side, using lights at night and obeying all traffic signs and signals.

On the pavement
If you are on the footpath pedestrians still have right of way so you must yield to people walking. Please give them plenty of space and time to move out of the way. This is especially important for elderly pedestrians who may have visual or hearing impairments and young children who might not be aware of you as quickly. Incidentally, three-wheel scooters such as a TGA Breeze S3 or Breeze Midi 3 are more suitable for shopping trips as they offer excellent manoeuvrability when negotiating through crowds of people and around shop aisles.

The Highway Code advises that when moving off a pavement you should take extra care – remember the Green Cross Code from years ago!? It is best to always look for drop kerbs as these keep you more stable even if you need to go out of your way to find one. If there aren’t any nearby, then approach the kerb completely face-on so you do not tip sideways as you mount or dismount the pavement. It is always important to check the guidance provided with your TGA scooter in regards to the height of kerbs that can be safely tackled. This ensures that these raised surfaces do not exceed the capabilities of your scooter or put you at risk. Obviously the safest place to cross a road is on a pedestrian crossing.

Class 2 scooters with a top speed of 4mph are ideal for use on the pavement however if you use a Class 3, which is capable of higher speeds, it too must be limited to 4mph when driving near pedestrians.

On the road
Before considering use on the road, ensure your TGA scooter is a Class 3 vehicle and fully equipped for this type of travel. This means it must have headlights, rear lights, flashing indicators, mirror and a horn. It is advisable to wear high visibility clothing throughout the day and TGA can provide a wide selection of useful items that range from reflective adjustable armbands, flashing LED Smart bars and gilets.

Even if are wearing high visibility clothing, you must not drive on cycle or bus lanes and motorways are definitely a no go! You can technically drive on a dual carriageway with a flashing beacon however TGA would recommend choosing an alternative route. If you are on the road take extra care at junctions even if travelling straight ahead to ensure no vehicle is going to cross your path. Always look behind before pulling out – using your mirrors alone may lead to a misjudgment of oncoming vehicle speed. There are several options to help with turning right which include –

  • stopping by the left hand kerb and then crossing in one move when there is no oncoming traffic
  • negotiating the turn similar to a pedestrian by crossing the road via as many pavements as possible.

Roundabouts can be potentially dangerous and again it is best to seek an alternative route instead of driving amongst circulating traffic.

Parking
With any mobility scooter, normal on-road parking restrictions apply similar to a car. If your need to leave your scooter unattended on the footpath, make sure it will not cause an obstruction to pedestrians and is located in a visible position. Members of the Blue Badge scheme are eligible for parking concessions, information about which can be located at: www.gov.uk/blue-badge-scheme-information-council

Superlight scooter with headlights on