We are sorry if you have had trouble getting hold of people on the telephone at TGA. Unfortunately our phone system has been down for the majority of this week with only some phone lines both incoming and outgoing being available.
We are in the process of working with BT to get this issue resolved as soon as possible and apologise for any inconvenience. If you are having trouble getting hold of anybody please email firstname.lastname@example.org and we will ring you straight back. Many thanks. TGA Mobility